The transformative role of artificial intelligence in human resources

  • mag. Klemen Žibret DOBA Business School, Maribor, Slovenia
Keywords: Artificial intelligence (AI), AI in Human Resources (HR), HR process optimization, AI HR software solutions.

Abstract

The article explores the landscape of Artificial Intelligence (AI) applications in Human Resources (HR) by highlighting current trends and providing some anticipations about future trends and developments. AI is revolutionary reshaping basic HR processes – from workforce planning, recruitment, to employee’s development and fostering diversity and inclusion. AI plays important role in addressing bias in recruitment, enhances objectivity and promotes equal opportunities. AI-driven tools (like chatbots and virtual assistants etc.) integration in HR processes enables seamless communication and propellers HR practices towards enhanced efficiency and strategic decision-making. Furthermore, the article provides a short analysis of some software solutions that serve organizations as AI HR tools.

By taking a look towards the future, we can predicts that tools like predictive analytics, monitoring of employee well-being, and convergence of AI with augmented reality (AR) and virtual reality (VR) can be projected as some of the future key developments.

In the conclusion we can stress out the transformative synergy between AI and HR, which allows organizations and HR professionals to embrace innovation in order to deliver better results for all of the stakeholders: employees, management, owners and broader society.

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Published
2024-06-28
How to Cite
Žibret, K. (2024). The transformative role of artificial intelligence in human resources. Mednarodno Inovativno Poslovanje = Journal of Innovative Business and Management, 16(1), 1-15. https://doi.org/10.32015/JIBM.2024.16.1.5
Section
Professional article